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Got a question about a product, an order, or need expert advice? Reach out — our team is ready to assist you via WhatsApp, phone, or email.
Visit Our Shop
Superior Arcade, 1st Floor
Tearoom, Nairobi
Tearoom, Nairobi
Walk-ins welcome
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Contact Details
Phone / WhatsApp
Email
Shop Address
Superior Arcade Building, 1st Floor
Shop 1-04 & 2-10
Accra-Dubois Road Junction (Tearoom)
Nairobi, Kenya
Shop 1-04 & 2-10
Accra-Dubois Road Junction (Tearoom)
Nairobi, Kenya
Opening Hours
| Monday – Friday | 8:00am – 6:00pm |
| Saturday | 8:00am – 5:00pm |
| Sunday | Closed |
| Public Holidays | Closed |
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Find Us — Tearoom, Nairobi CBD
Frequently Asked Questions
How fast will my order be delivered? ▾
Orders within Nairobi and Kiambu are delivered within 1 business day — often the same day. For the rest of Kenya, delivery takes approximately 2 business days via our courier partners.
Can I pay via M-Pesa? ▾
Yes — we accept Lipa Na M-Pesa as our primary payment method. We also accept Visa and Mastercard credit/debit cards at checkout.
Do you offer bulk or wholesale pricing? ▾
Yes, we cater to contractors, businesses, and bulk buyers. Contact us via WhatsApp or email with your requirements and we'll put together a custom quote for you.
What is your return policy? ▾
We accept returns within 7 days of delivery for defective, damaged, or incorrectly supplied items. Visit our Returns & Refund Policy for full details.
Can I visit your shop in person? ▾
Absolutely. Our shop is located at Superior Arcade Building, 1st Floor, Accra-Dubois Road Junction (Tearoom), Nairobi. We're open Monday to Friday 8am–6pm and Saturday 8am–5pm. Walk-ins are welcome.
Do you offer technical advice on products? ▾
Yes — our team is knowledgeable about every product we sell. Whether you need help choosing the right tool for a job or have a technical question after purchase, call or WhatsApp us and we'll guide you.
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Ashna Power Pro Tools & Equipment @ 2026
